Login to your JOMPLAY account and click on ‘Withdrawal’ under ‘$$$’. Follow all the steps shown, including selecting your preferred banking option. Once you have completed all the steps, submit the form and notify our customer support representatives via Live Chat.
The minimum amount required for each withdrawal is MYR50/SGD50
For withdrawal requests, we may required you to provide us with the necessary documents to verify the process. Large withdrawals may take longer to be processed. If you have any enquiries, kindly seek clarification from any of our customer support representatives.
No, there is no fee or charge uncured for withdrawals.
All information transmitted on JOMPLAY servers are highly secure thanks to state of the art technology that’s coupled with the most advanced security systems and encryption software.
Yes, a withdrawal can be made under such circumstances but the withdrawal amount will be based on the amount in the Main Wallet.
No, all withdrawals made must be through the bank account registered in the user’s JOMPLAY profile. The registered names on both the JOMPLAY account and bank account must match.
